Shipping policy

Shipping Policy for Spirit & Grace Boutique

Thank you for shopping with Spirit & Grace Boutique! We want to ensure your experience is as smooth and enjoyable as possible. Please read our shipping policy for important information about how we handle orders and deliveries.

Processing Time:
All orders are processed within 2-5 business days. Custom or personalized orders may take a little longer, typically 10-14 business days for creation, before they are shipped out. Once your order is processed and ready for shipping, you will receive a tracking number to monitor its progress.

Shipping Rates & Delivery:
We offer a variety of shipping options, with rates calculated based on the size, weight, and destination of your order. Shipping costs will be displayed at checkout. For customers located within New York State, we offer affordable local shipping, while those outside the state may incur additional fees based on their location.

Local Pickup (Clifton Springs, NY):
If you're located in or near Clifton Springs (zip code 14432), we offer a local pickup option. You can select this option at checkout to avoid shipping fees. You will be notified when your order is ready for pickup.

Shipping Times:
Standard shipping typically takes 3-7 business days, but this may vary depending on the carrier and your location. Please note that shipping delays may occur during peak seasons or due to factors beyond our control.

International Shipping:
At this time, we only offer domestic shipping within the U.S. We do not currently ship internationally.

Lost or Damaged Packages:
Spirit & Grace Boutique is not responsible for lost or damaged packages once they have been shipped. However, we will do our best to assist you in locating your package if any issues arise. Please contact us if you experience any problems with your order.

Returns & Exchanges:
We accept returns or exchanges for non-custom unopened, unused, or damaged items within 14 days of receipt. For more details, please refer to our Returns & Exchanges policy.

Contact Us:
If you have any questions or concerns about your order or shipping, please feel free to contact us at [email address] or through our website’s contact form.

Thank you for supporting Spirit & Grace Boutique! We appreciate your business and are here to help with any shipping-related inquiries.